GEWATEC is certified according to ISO 9001:2015. For our customers, this guarantees transparent quality management and continuous optimization of processes - from ordering and delivery to maintenance and service.
With the ISO certification, we underline our leadership in the IT sector. The ISO quality management system commits us to the five main influencing factors: customers, employees, suppliers, owners and the environment. It systematizes our company's processes to ensure that we always perform company operations at the same high level.
We see ISO 9001 above all as an increase in customer benefit, since ISO 9001 is not only about internal processes but above all about the customer and his satisfaction.
ISO 9001:2015 guarantees and forces our company to make continuous improvements in all areas of the company. Since the ISO is already supported by all GEWATEC employees since the start of the certification process, the customers can be sure that the quality management system is also lived daily.
The new ISO 9001:2015 stipulates, among other things, repeated employee and customer surveys and the ongoing improvement process.
ISO is designed to bring us even closer to our customers. We see it as an important component in the expansion of our customer relationship management.