Other info about the update 4.35
After this update, the following message may appear on your screen:"No more license is available for this module". The reason for this is a tightened license monitoring that is now performed by our software.This step was unfortunately necessary, because during routine checks it was found that over the course of time, significantly more clientswerecommissioned than were licensed by us. This creates a considerably largermaintenancefor our support.We ask for your understanding that we are trying to curb this situation and with thisupdate a tightened software-side check of the used licenses.From version 4.35 are unlicensed functions are no longer callable.Therefore we ask you before an update, please check if in your company possibly unlicensed programmodules are in use. In case of doubt, please contact our support. If this case occurs, please contact our sales department in order for a proper licensing to be made up.
Microsoft has committed to providing 10 years of product support for Windows 7, which was released on October 22, 2009. This 10-year period has now ended, and Microsoft has stopped supporting Windows 7. The support expiration date for Windows 7 was January 14, 2020, which is also the date we discontinued Windows 7 Technical Support. Microsoft strongly recommends moving to Windows 10 to avoid needing service or support that is no longer available.
Already with version 4.30 we introduced the modern successor of WinmdePC developed on a current developer platform - the Provis BDEClient. For this reason, we had also announced from a few years ago that this product would only be continued in maintenance status. With version 4.35, after more than 20 years of development, we are now discontinuing this technical support as well. For information about the successor Provis BDEClient please contact your sales representative. He will arrange everything else for the changeover.
Also for the Provis file sharing interface "ProvisPPSinOut" we unfortunately have to stop the technical support after 20 years of development and support. The successor "Syslink" is already available and in use several times. For further information please contact your responsible sales representative. He will initiate everything else for the changeover.
The current version of Crystal Reports is version 2016 and all new reports are created with this version. With version 4.35, support for all Crystal Reports versions below version 11 will be discontinued. The often used version 11 was already declared END-OF-LIFE in 2017 and can also only be supported by us in version 4.35. Please understand that we can no longer solve problems due to incompatibilities with old versions. For further information please contact your responsible sales representative. He will initiate everything else for the changeover.
Again and again we notice that our customers react irritated and with incomprehension when we inform them that older software versions are no longer maintained. This means that we can no longer perform bug fixes for such outdated program versions.
Due to ever shorter update cycles and constantly growing requirements, the scope of our software solution has now grown to over 7 million lines of source code.
This fact also forces us to use our resources as efficiently as possible.
We ask for your understanding that it is therefore not possible for us to support more than two releases. We maintain these two software versions on average for two years and also provide free support for them - if a maintenance contract exists.
We are happy to update your running system as well. Feel free to contact our support so that we can arrange an appointment that suits you.
Software validation, update into a test system
Software updates always represent a risk for the customer, even with careful preparation.For this reason, we recommend installing a test system. Software updates are generally only made to the test system and are transferred from there to the production system after validation. If you have any questions about setting up a test system, please contact our IT Service department.
Under the following Link you can easily and conveniently request the update online. If you have any further questions, please feel free to Contact person contact person.
We look forward to your inquiries - stay healthy!